The MAPS Multiple Application Processing System has been designed specifically to assist organisations that need to make complex, recurring decisions on applications in a constantly changing environment.
Proaxiom’s Case Management Solution, Trident™, manages customers, cards and accounts, merchants, suspects, customer and police correspondence and reports relating to fraud files plus voucher requests and chargeback processing for both fraud and disputes cases.
The Proaxiom Collections Management System (CMS) manages customers from a credit perspective by monitoring a customer’s current balance and treating the customer according to Credit Management’s policy.
Data-Entry of paper forms remains an unfortunate reality for many large organisations. Optimization of this process provides both reduced costs and faster processing times, but care must be taken to ensure accuracy levels remain high. By developing an optimized user interface for high-volume data-capture, Proaxiom have developed an intelligent HUK (Heads Up Keying) system that provide significant increases in the speed and accuracy of data-entry systems. User testing against our industry standard benchmark reveals a 5.4% increase in speed and a 9.9% decrease in error-rates using the DCS system, improvements that are highly valuable when translated into real-world performance gains.
Reachout is a semi-automated customer contact system. The beauty of being semi-automated is that no programming is required to interface with Reachout. Altering existing systems can prove to be an expensive exercise, however a lot of systems have the ability to run simple CSV reports with minimal effort.
Suite 20/21, 225 Wicksteed Terrace
PO Box 4169 Whanganui
14 Lombard Street
Wellington, New Zealand
Tel: +64 6 281 3483
Tel: +61 2 8213 6271
PO Box 11 - 591
Redditch, B98 9ZA
Tel: +44 1527 591383
Fax: +44 1527 591383