The MAPS Multiple Application Processing System has been designed specifically to assist organisations that need to make complex, recurring decisions on applications in a constantly changing environment.
Proaxiom’s Case Management Solution, Trident™, manages customers, cards and accounts, merchants, suspects, customer and police correspondence and reports relating to fraud files plus voucher requests and chargeback processing for both fraud and disputes cases.
The Proaxiom Collections Management System (CMS) manages customers from a credit perspective by monitoring a customer’s current balance and treating the customer according to Credit Management’s policy.
Data-Entry of paper forms remains an unfortunate reality for many large organisations. Optimization of this process provides both reduced costs and faster processing times, but care must be taken to ensure accuracy levels remain high. By developing an optimized user interface for high-volume data-capture, Proaxiom have developed an intelligent HUK (Heads Up Keying) system that provide significant increases in the speed and accuracy of data-entry systems. User testing against our industry standard benchmark reveals a 5.4% increase in speed and a 9.9% decrease in error-rates using the DCS system, improvements that are highly valuable when translated into real-world performance gains.
Reachout is Proaxioms automated customer contact tool provides a cost-effective way to engage with your customers. Reachout is a flexible and scalable turnkey solution that is ready for immediate use upon implementation. It also can support API integration upon request.